- We collect what we need to run your account, credits and apps.
- ScamCheckAI keeps the messages and QR codes you check in your scan history.
- Content you submit is sent to an AI provider only to produce your result.
- We do not sell your data and we never store your full card number.
- You can ask to see, correct or delete your data at any time.
1. Who we are
This policy explains how ECOSOFT SYSTEMS TECHNOLOGY LTD ("we", "us"), trading as ECOSOFT DIGITAL, handles personal data across ecosoftdigital.com, ECOSOFT ONE (one.ecosoftdigital.com) and our apps, including ScamCheckAI. We are the controller of the personal data described here. We follow the Nigeria Data Protection Act 2023 and, where it applies to you, other data protection laws.
2. What we collect
| What | Details |
|---|---|
| Account details | Your name, email address and sign-in details, handled by our sign-in provider. One ECOSOFT ONE account works across all our apps. |
| Credits and purchases | Your credit balance, top-ups, bonus credits, expiry dates, bonus packages you unlock, order numbers, amounts and payment status. We do not see or store your full card number; the payment processor handles it. |
| What you submit to an app | For example a message or QR code you ask ScamCheckAI to check, and the result. ScamCheckAI keeps these in your scan history so you can look at them again. |
| Technical data | Basic logs such as time of request, error codes and the type of device or browser, used to keep the service secure and working. |
| Messages to us | What you send through our Support page or by email. |
3. How we use it
- To run your account, give you credits and run the checks and products you ask for.
- To take payments, send receipts, and keep records for tax and accounting.
- To send service emails: purchase receipts, low-credit alerts, and credit-expiry reminders (see our Terms). These are part of the service.
- To keep the service safe, prevent fraud and abuse, and fix problems.
- To answer your support requests.
- To send news about new apps or offers only if you have agreed. You can say no or unsubscribe at any time.
We do not sell your personal data.
4. AI processing
When you run a check or use an AI feature, the content you submit is sent to an AI service provider so it can produce your result. We send only what is needed for that request. Please do not submit anything you are not comfortable having analysed, and avoid submitting passwords, card numbers or other secrets. AI results can be wrong; see our Terms.
5. Who we share it with
We share data only with the services we need to run the platform, each acting for us:
- Sign-in: Clerk.
- Payments: Squad, Paddle and Flutterwave, depending on how you pay.
- Email delivery: Resend.
- Database and hosting: Neon and Floot.
- AI analysis: an AI model provider, for the content you submit.
- Fonts: our website loads fonts from Google Fonts, which means your browser contacts Google when you open our pages.
We may also share data where the law requires it, to protect our rights or users, or as part of a sale or reorganisation of our business (we would tell you first).
Some of these providers are outside Nigeria, so your data may be processed in other countries. We use providers that apply appropriate safeguards.
6. How long we keep it
We keep account and credit records while your account is active and for as long as needed afterwards for tax, accounting, fraud prevention and legal reasons. Your scan history stays in your account until you ask us to delete it or you close your account. After that we delete or anonymise data we no longer need.
7. Security
We protect data with encrypted connections, access controls and separation of our systems. No online service is completely secure, so please keep your sign-in details private. If a breach affects your rights we will notify you and the regulator as the law requires.
8. Your rights
You can ask us to: see the data we hold about you; correct it; delete it; limit or object to how we use it; give it to you in a portable form; and withdraw consent you gave us. Some data we must keep by law, such as payment records. You can also complain to the Nigeria Data Protection Commission.
Email ecosoftmediagroup@gmail.com or use the form on our Support page. Include your order number if you have one.
9. Cookies and similar tools
We use only what is needed to keep you signed in and the site working. We do not use advertising cookies. If that changes, we will update this page and ask where the law requires it.
10. Children
Our services are for people aged 18 and over. We do not knowingly collect data from children. If you think a child has given us data, contact us and we will delete it.
11. Changes to this policy
We may update this policy. The date at the top shows the latest version. For significant changes we will tell you by email or in ECOSOFT ONE.
12. Contact us
Email ecosoftmediagroup@gmail.com or use the form on our Support page. Include your order number if you have one.